Patient triage is an essential part of the medical caravan: the triage team welcomes the patients and assigns them consultations with the various doctors. For the patients, it is also their first contact with the caravan. It is essential to establish trust right at the outset.
The triage team is made up of several components: the administrative section, which works on CBA Informatique software, and Moroccan nurses, who provide translation services. Their role is important because they are responsible for analyzing the patient’s needs and directing them to the appropriate specialty. Administrative staff and nurses then complete the medical file to provide the doctors with all the information they need when they meet with the patient.
The nurses also play a second role: diabetes screening. Many of the patients who visit the caravan have diabetes without even knowing it. Often, the disease is not pronounced, but it still needs to be taken seriously. While there is no cure, diabetes can be controlled through appropriate treatment and behaviours.
Indeed, diabetes can be hereditary or linked to certain lifestyles. High sugar consumption, excess weight and a lack of physical exercise are significant factors that can cause the disease. The mission of the nurses is to analyze and understand the patients’ lifestyle habits, in order to educate them about the good habits they should adopt to prevent the disease from getting worse.